Something in your business is stuck in chats, spreadsheets, or "we'll figure it out." Real people who find the real problem, propose a clear fix, and finish the job. Not a chatbot. Not a ticket queue.
Sample histories. Short and concrete. If one feels like your week, that is usually where we start.
A people team was tracking candidates across WhatsApp groups and three spreadsheets. Nobody knew who was waiting on an interview.
We wired one recruiting funnel they can open every morning: stages, owners, and the tools they already used. Hiring managers stopped asking where each candidate stood.
An insurance desk got quotes and follow-ups in chat and email. Hot leads went cold because the next step lived in someone's head.
We built a simple lead to follow-up flow with clear status. The team sees who is waiting, what is overdue, and what closed, without hunting threads.
A local business ran a recurring paperwork loop entirely in a WhatsApp group. Files, yes or no, and who has the PDF, every week.
We turned that loop into one information flow: request in, status visible, handoff clear. The group chat stopped being the system of record.
No published rate cards. No mystery hours. Discovery first, then a written proposal with outcome, scope, amount, and window.
About 30 minutes. You explain the pain; we ask sharp questions. Honest yes/no on fit.
Acceptance criteria (what "done" means), what's in/out, fixed amount, delivery window. usually within 48 hours.
Only then the guarantee applies. We meet the written acceptance criteria for the agreed amount.
Guarantee
We keep working until every acceptance criterion in the proposal is met, for the amount we agreed. We do not stop at "hours ran out" if the outcome is not met because of us. After you accept, fixes that break a written acceptance criterion are covered for 3 months.
Up to 3 change requests or 8 hours of adjustments (whichever comes first). Each change is at most 2 hours, same outcome, no new systems or second funnel. Anything else is a short written add-on before we start. You decide.
You have 5 business days to accept (or report defects against the criteria). Then 3 months of fixes when delivered work breaks a written acceptance criterion. Maintenance, improvements, and new wishes are not free. That is what Continuity plans are for.
Fix = delivered work fails a written acceptance criterion. Maintenance and new changes are not fixes.
Only the disciplines the job needs. you see that before code ships.
First step is always a conversation. We'll say if we're not the right fit.
Free discovery gets you in. The fixed-price project gets the result and includes 3 months of fixes. Continuity is for maintenance and changes each month, not for bugs we already cover.
The sequence
Attraction
Find the real problem. Honest yes or no on fit. No charge.
Core offer
Written outcome, fixed amount, delivery guarantee, then 3 months of fixes. This is the main win.
Continuity
Maintenance and agreed changes so the win does not rot. Not a fix plan. Cancel anytime.
Downsell
From USD $350 / month
Light maintenance and care on what we shipped. Small questions. Fixes for the agreed outcome are already covered for 3 months. This plan is not for bug fixes.
Continuity (most choose this)
From USD $600 / month
Everything in Minimal, plus one agreed change or improvement each month on the same system. The win keeps compounding.
Upsell
From USD $1,000 / month
Everything in Ongoing, faster response on maintenance, and room for a larger monthly change when the business needs it. Still scoped. Not unlimited chaos.
Join continuity at handoff and we often waive the first-month setup friction (bonus continuity). Ask about a prepaid annual discount. Prices confirmed on the proposal.
Integrations, features, cloud, and data. Fixed price after we understand your project.
APIs, webhooks, Firebase, Stripe, CRMs, internal tools: we connect what should talk to each other and keep it reliable in production.
Full-stack delivery in your repo: backend services, admin tools, customer UI. Your conventions, your pipeline, merged PRs, not a throwaway prototype.
AWS and GCP: Terraform, Docker, CI/CD, Cloud Run, IAM, networking, cost tuning. We stand up or fix the environment your app actually runs on.
Firestore, BigQuery, warehouses, ETL, event streams, and reporting layers. Clean schemas, trustworthy metrics, and data your team can act on.
30 minutes, free. You explain the pain; we ask sharp questions. You leave with a yes/no on fit.
Outcome, scope, fixed amount, and window in writing. Usually within 48 hours.
Async updates, shared board, direct access. You see commits and demos. not slide decks about commits.
Docs and a clean handoff. Three months of fixes on the agreed outcome. Continuity plans if you want maintenance and ongoing changes.
We build the Hey Eddi platform. You hire the people who ship.
Tell us what is broken or what you need built. If we are not the right fit, we will say so in the first call.